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Frequently Asked Questions

  • Tags are manufactured with a 14-digit code. The RFID tag simply presents the 14-digit code to the SMART tag tablet RFID reader which only pulls from the student information associated with the code stored on the computer tablet. The badge cannot be read/tracked anywhere else or be read/tracked by any other product.

  • No. A driver is only permitted to drop students off at the designated stop indicated on their route sheet. Student school bus rosters need to remain consistent for the safety of all.

  • If you are normally at the stop at 6:15 AM, with a 2 hour delay, the new stop time would be 8:15 AM

  • A driver is only permitted to drop students off at the designated stop indicated on their route sheet. Student school bus rosters need to remain consistent for the safety of all.

  • We ask students to arrive at their assigned bus stop at least five minutes prior to pick up time so that they are ready and waiting for the bus to arrive. This helps to ensure a faster loading time. It also ensures that they are there in case the time on their clock or watch differs slightly from the time for the driver.

  • Bus routes are planned to run on a fairly set schedule. Sometimes there could be traffic delays for various reasons. Sometimes children are not ready and waiting at earlier bus stops, which can cause the bus to run behind schedule on all future stops. This is another reason why we ask all children to be ready and waiting at their bus stops so we can minimize delays.

  • Your child should arrive at the stop at least five minutes before the regular arrival time of the bus. If there is a substitute driver, the times may not be absolutely consistent with the regular times. If the bus is late ask your child to remain at the stop. Buses can break down, roads can be blocked, a driver may be ill or have emergencies, etc. which may result in a late bus. If the wait becomes extreme (approximately 20 minutes), please call the Transportation Office at (409) 735-1583.

  • Buses cannot return for students who missed the bus. Please be sure your child arrives at the designated bus stop at least five minutes ahead of schedule.

  • Bus stops are placed at centralized locations that can be safely accessed by a significant number of students to minimize the time length and mileage of the run. If you have concerns about your child’s safety you are encouraged to accompany your child to the bus stop or arrange a neighborhood buddy to walk with your child.

  • Bus stops are placed to allow the buses easy access and egress through neighborhoods while keeping safety a priority. Bus stops are designed so that no child has to walk more than an average of three tenths of a mile. In addition, adding bus stops causes further delays on our bus routes and extends the student’s ride time. This means that bus routes would have to start earlier in the morning to arrive to school on time. Similarly, in the afternoon it would mean students arrive home later.

  • The bus driver may assign seats as he/she feels necessary to maintain order and safety on the bus.

  • If there is an issue or a concern on the bus or with a bus driver, route, or general questions, please call the Transportation Department Office at (409) 735-1583.

  • Bridge City ISD has a policy that specifically prohibits bullying at school, during school events, field trips, and on a school bus. The bus driver’s main focus must be on operating the school bus safely. As a result, the majority of the driver’s attention is focused on the road and traffic conditions, so he/she may not see or hear inappropriate behavior among the students on the bus when it occurs. Students who engage in bullying or harassing behaviors are subject to disciplinary action. Please report any problems to your child’s school or the Transportation Department at (409) 735-1583 so appropriate steps may be taken.

  • Yes. Bus drivers report problems to the student’s school. Administrators investigate and follow progressive disciplinary action as needed. (Tex. Educ. Code § 37.0022 Revoke a student’s bus riding privileges)

  • The school bus driver is responsible for the safe operation of the bus. He/she should receive the same level of respect afforded to a classroom teacher, assistant, or other school employee. When necessary, drivers may correct a student. In most cases, that resolves the problem. If the misconduct continues, the driver may complete a conduct report to notify the school of the event for further review, if appropriate, disciplinary action.

  • A student conduct report is completed by the bus driver or bus aide and used to report a student who violated the safety rules on the bus that may cause harm to the student, to another student, or the public. This includes actions that distract the bus driver’s attention from the roadway. If the student conduct report is completed for a student, the school staff members will contact the student’s family if they need to speak to the parent or guardian as part of the disciplinary steps taken to resolve the problem.

  • No. It is illegal for any unauthorized individual to stop or board a school bus. Please do not attempt to board a school bus along the route or at school. The safety of the children is always our priority. (Tex. Educ. Code § 37.126 Disruption of Transportation)

  • No. A district is only required to provide transportation to certain special-program students. (Tex. Educ. Code §§ 29.001-.005, 48.151 Providing Transportation)

  • No.  If there is not a parent/guardian at the stop to receive a preschool or kindergarten student, the bus driver must return the student back to the school.

  • SMART tag is a full-featured system designed to ensure authorized ridership resulting in increased safety and security of students who utilize school bus transportation. Radio Frequency Identification (RFID) technology and cloud-connected tablet computers in each school bus provide accurate, near real-time information. Secured Mobility, LLC, a privately-held technology company located in Georgetown, TX, is the developer of SMART tag. Secured Mobility has more than a decade of experience in developing security software and hardware and deploying cloud-hosting infrastructure.

  • Yes, in order to foster increased student safety and security as well as to provide a more efficient process of loading and unloading our buses, SMART tag ID badges will be required for all riders. Additionally, in order to minimize the manual review of students who misplace or forget SMART tag ID 1 badges at home or school, those students possessing SMART tag ID badges will be allowed to board the bus first.